FAQ

Frequently asked questions

General

What does Operative Growth do?+

We're a social + digital marketing agency. We help businesses build recognition, reach the right audience, and turn attention into customers — supported by websites, SEO, and automation.

Is the first call free?+

Yes. Strategy calls are free 15-minute conversations.

Social Media

Do you create the original photos and videos?+

Content Management ($500/month) uses the photos, videos, and footage you provide — we plan, edit, write captions, schedule, publish, and manage it. Original photography, videography, and monthly content shoots are quoted separately.

Digital Marketing

Is ad spend included?+

No. Ad spend is paid directly to the platforms. Our fee covers strategy, creative, and management.

Websites

How long does a website take?+

The timeline depends on your selected scope and content readiness. We confirm the schedule at kickoff.

What happens after launch?+

A paid maintenance subscription keeps your website online, secure, and current. Basic is $99/month; Plus is $149/month. The first month is due at checkout and renews monthly, separately from the website project price.

Consulting

Can I hire you just for strategy?+

Yes. The Brand & Content Strategy Package is a one-time $750 engagement, and ongoing consulting is available monthly.

SEO / Automation

Is SEO included in a website build?+

Every build includes technical SEO foundations. Ongoing SEO is a separate monthly service.

What can be automated?+

Lead follow-up, booking reminders, email and SMS sequences, lead qualification, and internal workflows.

Pricing

What are your growth solutions?+

Presence ($2,500), Growth ($4,500), and Scale ($8,500) are complete one-time solutions. Need More Content & Brand Exposure? lets you build a selection from individually priced creative and marketing services. Compare approved inclusions or buy individual services without a complete solution.

Do I need a complete solution to buy a service?+

No. You can buy individual services directly. Choose your services, enter your details, and pay securely online. Content Management uses client-provided media; photography and video production are separate purchases. The photography shoot is $1,000 in full, with a full refund if we cannot arrange a mutually acceptable date; videography and campaign production require a quote before payment. Landing Page and standalone Website Development require paid monthly maintenance.

How does payment work?+

Presence, Growth, Scale and Website Development are 50% upfront and 50% after approved completion. Fixed individual services, including the $1,000 photography shoot, are paid in full. Monthly services charge the first month at checkout and renew monthly. Custom work is quoted separately at $0 today; that is a quote request, not free work.

Where can I see prices?+

Our Pricing page lists fixed prices, monthly subscriptions, and starting prices for custom-quoted production separately. You can buy individual services without a Growth package.

Project Process

What happens after I book?+

For a complete solution, you select your services, provide your details, and pay 50% upfront, with the remaining 50% due after approved completion. We then arrange kickoff and confirm the project scope and timeline. A consultation is optional, not an extra purchase step. For the 2-Hour Photography Shoot, purchase is confirmed after full payment, but scheduling stays pending until our team confirms your appointment.

Still have questions?

Book a free 15-minute strategy call and ask us directly.

Book a strategy call

Contact us

Questions about scope, pricing, or timelines? Call, text or email us, or book a free 15-minute call to talk through the best next step.